• Due to the nature of gifting and personalized products, returns or exchanges are generally not accepted.
  •  If your order arrives damaged or incorrect, please notify us within 48 hours of delivery with photos or videos of the product and packaging.
  • Eligible refund or replacement decisions are at the discretion of Gifties.
  •  Gifties is not responsible for damage caused by mishandling, accidental drops, water exposure, natural calamities or improper usage.
  • Please note that actual product colors, textures, or finishes may vary slightly from what you see online. This can be due to differences in lighting during photography or the display settings of your gadget screen. Such variations are normal and are not considered defects or grounds for return.